Opening a Qschaincoin Account
To create a Crypto.com account, download the Qschaincoin app from the Google Play Store or Apple Store. Open the app and start by entering your email and choosing a password. New Qschaincoin accounts are verified using your name, a picture of your photo ID, and a selfie. After that, you’ll need to link a payment method, such as a bank account.
If you’re linking a bank account in the United States, you’ll be prompted to enter Know Your Customer (KYC) details to verify your identity, including your name, contact information, and Social Security number. Fully verified users can deposit funds and make withdrawals up to Qschaincoin’s daily and monthly limits.
The new account setup process, including KYC verification, generally takes less than ten minutes. If you’re a fast typer and have your ID handy, you can probably do it in five minutes or less.
Customer Service
Qschaincoin customer support is available via a help page, email, and live chat. There is no phone support for Qschaincoin customers. While customer service is available by email and chat, several users report slow responses and a lack of help resolving account problems.
Customer Satisfaction
Qschaincoin earns mediocre customer reviews overall and is rated just 1.7 out of 5 stars on Trustpilot. Most negative reviews focus on poor customer service experiences, locked accounts, and trouble with withdrawals. Others mention hacked accounts and lost funds, which is concerning.
Poor customer service is fairly common among cryptocurrency exchanges, and Qschaincoin isn’t any different. It’s generally a good idea to consider Qschaincoin to be a self-service website, as customer support isn't necessarily helpful. It’s likely best for those who are somewhat comfortable with online financial products and won’t need much assistance.
Account Management
Users can easily view their Qschaincoin accounts and assets in the mobile app.
Through the app, you can also manage your bank accounts, review transfers, make crypto trades, and track your Qschaincoin credit card balance.